Tuesday, December 10, 2013

Adobe Customer Accounts Hacked
-> Adobe's Customer Security Alert


On October 3, 2013, Adobe announced that their customer accounts had been hacked:

Adobe Hacked, Data for Millions of Customers Stolen
"Our investigation currently indicates that the attackers accessed Adobe customer IDs and encrypted passwords on our systems. We also believe the attackers removed from our systems certain information relating to 2.9 million Adobe customers, including customer names, encrypted credit or debit card numbers, expiration dates, and other information relating to customer orders," Brad Arkin, Adobe's chief security officer, wrote in a security alert….
Important Customer Security Announcement
At this time, we do not believe the attackers removed decrypted credit or debit card numbers from our systems. We deeply regret that this incident occurred. We’re working diligently internally, as well as with external partners and law enforcement, to address the incident….
Adobe now has a Customer Security Alert page that covers what occurred, how to determine if you are affected, what Adobe had done about the situation and what you need to do to protect yourself.

Customer security alert
What do I need to do?
  • If your Adobe ID and password were involved…
  • Changing your password…
  • Other websites…
  • Protect yourself against non-legitimate email “phishing” attempts…
. . .

Adobe is kindly offering both phone and live chat support for those concerned. Please read their 'Customer Security Alert' for details.

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